Policy Objective

To realise the vision for Malaysia to be a major global ICT hub, the Government recognises the importance of the physical and information infrastructure, to provide a conducive and enabling environment for companies to conduct their business operations, undertake research and develop new technologies, applications and products.

Interpretation

The Government has put in place policies, frameworks and plans to facilitate the provision of physical and information infrastructure as part of a conducive and enabling environment for the operation of MSC Malaysia Status companies. The relevant policies, frameworks and plans have been developed and will continually be updated based on global benchmark towards attaining globally competitive standards ie. "world-class".

The key strategy in facilitating the provision of this BoG is to require MSC Malaysia Status companies to locate and operate their business operations in "MSC Malaysia Cybercities" or "MSC Malaysia Cybercentres", being areas that are measured by their respective sets of globally competitive standards, namely the "MSC Malaysia Performance Standards", on matters such as utilities and telecommunications services.

To facilitate the spread of MSC Malaysia, a 2-tier framework of "MSC Malaysia Cybercities" and "MSC Malaysia Cybercentres" has been formulated and implemented by the Government, recognising that different types of businesses and/or operations will have different requirements for physical and information infrastructure. 

MSC Malaysia Status entities are required to conduct their own due diligence and continuously satisfy themselves as to the suitability of their respective location(s) and the adequacy of the amenities, facilities, services and business environment provided therein. MSC Malaysia Status entities are further encouraged to adopt the "MSC Malaysia Performance Guarantees with Financial Penalties ("PGFPs")" offered by the relevant service providers.