Relocation

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Relocation
 
Q.
Why must we relocate to the MSC Malaysia Cybercities / Cybercentres?

MSC Malaysia Status Companies are ensured of full benefits of Bill of Guarantee no. 1 by residing in one of the MSC Malaysia Cybercities/Cybercentres. These locations locations offer the conducive IT and multimedia environment that will attract and retain the knowledge community.

Besides that, companies located in the MSC Malaysia Cybercities/Cybercentres can benefit from the most advanced telecommunication technologies with 99.9% guaranteed reliability - where service disruptions will not exceed 43 minutes per month.

Providers for the MSC Malaysia Cybercities also offer performance guarantees with financial penalties should they fail to observe the above reliability.

Q.
What is the revised location requirement?

Any MSC Malaysia Status company approved after 1 January 2015 will have a choice of operating an office in an MSC Designated area, or operating from any commercial premises in Malaysia. Based on these options, the MSC Malaysia Status company will fall under these categories:

  1. Tier 1 – Located in Designated Premises within MSC Malaysia Cybercities / Cybercentres
  2. Tier 2 – Located in Commercial Premises within MSC Malaysia Cybercities / Cybercentres
  3. MSC4Startups – Located outside of MSC Malaysia Cybercities / Cybercentres

Existing MSC Malaysia Status companies (approved prior to 1 January 2015) will still need to adhere to the location requirement as stated in their Condition of Grant (CoG).

MSC Malaysia Status companies approved after 1 January 2015, and who have yet to activate their Pioneer Status incentive, is eligible to apply for MSC4Startups.

There are multi-tiered incentives accorded to MSC Malaysia Status companies, subject to the chosen location. For more information, please refer to MSC Malaysia BOGs and MSC4Startups sites.

Q.
What are “Designated Premises”?

"Designated Premises" are premises designated by the Government located within the approved boundary of MSC Malaysia Cybercities/CybercentresMSC Malaysia Cybercity / Cybercentre that are available for the location and operation of MSC Malaysia Status Companies. Relocation to "Designated Premises" entails full entitlement to the Bill of Guarantees.

Q.
What are “Other Commercial Premises”?

The difference is that MSC Malaysia Status companies that opt to relocate to the “Other Commercial Premises” will have to forego BOG1: “To provide a world-class physical and information infrastructure” and BoG8: “To provide globally competitive telecommunications tariffs” as compared to those who operate from the “Designated Premises”.

Q.
What is the difference for MSC Malaysia companies locating in Designated Premises and Other Commercial Premises?

The difference is that MSC Malaysia Status companies that opt to relocate to the “Other Commercial Premises” will have to forego BOG1: “To provide a world-class physical and information infrastructure” as compared to those who operate from the “Designated Premises”. “

Q.
What are MSC Malaysia Cybercities and Cybercentres?

MSC Malaysia Cybercities and Cybercentres are designated MSC Malaysia areas with conducive business environment that provides the ecosystem to attract ICT investors and promote the growth of local ICT companies. Government has put in place policies, frameworks and plans to facilitate the provision of physical and information infrastructure as part of a conducive and enabling environment for the operation of MSC Malaysia status companies under the Bill of Guarantees. MSC Malaysia Cybercities/Cybercentres are measured by their respective sets of globally competitive standards, namely the MSC Malaysia Performance Standards on matter such as utilities and telecommunications services (“Performance Standards”). Currently, BoG1 and BoG8 is are only offered to MSC Malaysia status companies located in a Designated Premises within MSC Malaysia Cybercities/CybercCentres. In other words, MSC Malaysia status companies located in a Designated Premises within MSC Malaysia Cybercities/Cybercentres enjoy all 10 BoGs.

For more information on the MSC Malaysia BoGs, please refer to the site: http://www.mscmalaysia.my/bogs

Q.
Where can we obtain information on the area, approved boundary and Designated Premises of MSC Malaysia Cybercities and Cybercentres?

Information on the area, approved boundary and Designated Premises of each of the MSC Malaysia Cybercities and Cybercentre are available at
http://www.mscmalaysia.my/locations_cyber

Q.
How to verify if a particular premises is located within the approved Cybercity/Cybercentre boundary?

MSC Malaysia status companies can contact:

  1. The respective Cybercity/Cybercentre Managers (CCM)
  2. MDEC Client Contact Center (Clic)
Q.
How do I get in touch with MDEC for further queries on this matter?

MDEC Client Contact Center (C l i C)
E-mail: clic@mdec.com.my
Toll free no.: 1-800-88-8338 (within Malaysia)
Tel : +6 03 8315 3000 (outside Malaysia)
Fax: +603 8315 3115
SMS: Type MDEC ASK (your email address)(your inquiries), send to 15888

 

 
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Malaysia Digital Economy Corporation

The Malaysia Digital Economy Corporation (formerly known as Multimedia Development Corporation) a unique organization established to direct and oversee MSC Malaysia, the national ICT development initiative, by advising the Malaysian Government on legislation and policies, developing industry-specific practices and setting the standards for multimedia and digital operations. MDEC is also responsible for promoting MSC Malaysia locally and globally, whilst providing strategic support to MSC Malaysia Status Companies.

More about the Malaysia Digital Economy Corporation >