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Incorporated in year 1999, Ship'nTrack was renamed SnT Global Sdn. Bhd. to reflect its corporate dynamism and global presence. From an Applications Software Provider of system solutions, SnT Global has since evolved into a Business Process Outsourcing (BPO) solutions provider that offers lead logistic services that incorporate total logistics distribution and supply chain execution from order fulfilment to transportation and warehousing.
SnT Global Sdn. Bhd
Lot 5.03, Level 5, One Tech Park,
Tanjung Bandar Utama,
47800 Petaling Jaya,
Michelle Lee (Group CEO Office)
Portfolio of Services
With SnT’s portfolio of services, it reviews, analyzes and brings about improvements to upgrade the supply chain execution processes of its clients. It serves as a clearing house for collecting and analyzing performance metrics and efficient tracing and tracking of goods along the supply chain. It helps to manage trading partner relationships of customers. It provides shipment planning, order fulfilment and last mile delivery using SnT’s resources and logistic network. It also provides multi vendor management, service level agreement (SLA) management, customer satisfaction surveys and problem trend analysis services.
SnT complements its portfolio of core services with professional consultancy services most deals follow a consultative based approach and where the first few months are used to understand the ‘as-is’ operation and analyse gaps before entering the planning and execution phase. It helps clients to make significant improvements to their existing operations such as reduced delivery time and costs, improved inventory and transportation performance. Its professional services include Business Processes and Supply Chain optimization strategy, Solution and Business Partner Selection - vendor qualification, evaluation and selection, Business Process Improvement and Monitoring, Project Management, Enterprise Systems Integration, Customer Relationship Management, Change Management and Knowledge Management.
Unique Value Proposition
SnT utilizes cutting edge technologies as enablers to support and enhance its client’s value chain. The BPO services from SnT are supported by the customized and award-winning proprietary system, eLogistics platform called Hosted eLogistics Platform (HeLP). HeLP is a software solution designed to enable seamless integration into the client’s existing business processes. It encompasses end-to-end processes from order management through logistics and helps to reduce the cost of deployment and management of the each part of the process. It strings together logistics service providers in areas of shipment delivery services, movement visibility and inventory management linking storage information to the buying process. This enables SnT to provide cost effective outsourcing solutions to its clients via a single point of contact.
SnT translates strategy into operational execution with measurable results through end to end integration of various components in the value chain. It offers logistics management services along with consultancy and advisory services in a package. This enables it to help clients understand the ‘what’ and ‘how’ of improving the supply chain results and provide complete solutions.
SnT has strong alliances and partnerships with best in class providers to accelerate the provision of timely and total supply chain solutions tailor-made for its customers' requirements. Some of its partners are technology giants such as Microsoft and world class integrated service providers like DHL, Gates Logistics, Asonic and TOLL. Through these partnerships, SnT is able to expand its freight capability into multimodal transportation (sea, air and road freight) and offer its services to customers globally with strong focus in Asia.
The company has a diversified experience across various industries including information and communication technology (ICT), consumer electronics, paper and pulp and fast moving consumer goods sector (FMCG).
SnT is a well renowned name in the logistics outsourcing industry in the ASEAN region and Malaysia in particular. It has pioneer status recognition and support from the government. In line with the initiatives for growth of e-commerce in the region, SnT is pioneering the setting up of an e-fulfilment hub in Johor. The perceived result of this project is significant advantage in fulfilment services to the ASEAN region .This include reduction of cost and provision of integrated logistic services to regional and online ecommerce operators.