Educated, Multilingual Population
Malaysia’s literacy rate is at a high 94%. The national language in Malaysia is Bahasa Malaysia, whereas English is used extensively both in formal and informal occasions. The country has more than 500 institution of higher learning, i.e., universities and colleges, out of which 18 are public institutions and the rest are private institutions (including polytechnics and industrial training institutes).
A total of 70 local colleges have also been established to produce technical manpower. With a strong focus on quality education, the total enrolment in public universities and colleges is projected to reach over 325 600 students with more than half enrolment in science and technical disciplines. Many Malaysians also study overseas, with at least 50,000 college students studying abroad each year and upon returning to Malaysia they will bring along the international experience and viewpoints to make up a fully multinational workforce.
Collaboration between Government and the Private Sector
Over the past 17 years, MDEC via MSC Malaysia has been a vital advocator in Malaysia’s ongoing efforts to develop a highly skilled ICT-literate workforce, implementing various training and up-skilling programmes. MDEC continues to accelerate efforts to nurture talent via greater industry-academia collaboration, to ensure that the expertise produced, matches the specific industry needs.
The beauty of the Malaysian talent is the versatility. We take pride in having smart and able workers who are virtually employable worldwide. With the value-added ability to mingle, interact and blend with a variety of cultures whilst still keeping a firm ground base are all qualities of top-notch workforce highly sought after by all companies.
Multilingual and Youthful Workforce
Malaysia has a multicultural and multireligious population of 26 million with the three main races - Malay, Chinese and Indian - make up the largest segments of the population. Most Malaysians are multilingual speaking at least two languages. Bahasa Malaysia is the national language and English is the second most widely-used for daily communication as well as the business language. In addition, various Chinese dialects or Tamil, a southern Indian language is used extensively as well.
Malaysia has a youthful workforce with 70% of workers below the age of 35. Majority of the workforce has strong industry knowledge (i.e., finance, logistics, utilities, manufacturing, telcos). These capabilities allow them to incorporate technology in their work such as productivity tools and business applications such as CRM and ERP. The Malaysian workforce is fiercely loyal with the nation lowest attrition rate is 5%, the lowest compared to other developing countries in Asia Pacific.
Today there are more than 128,850 skilled jobs created by MSC Malaysia-status companies, with 65,000 jobs in the Shared Services and Outsourcing (SSO) sector. More than 95% of those employed by MSC Malaysia-status companies are Malaysians.Industrial relations in Malaysia are harmonious. Trade disputes and strikes are very unusual in the country due to Malaysia's labour laws which safeguards the interests and spells out the rights and responsibilities of employers and employees. This in turn provides a legal framework for the orderly conduct of industrial relations in the country.